The Hard Case for Soft Skills

January 30, 2015 By National Soft Skills Association 2 Comments

This article explains the important role that emotional intelligence plays in soft skills training and development

Shari Caudron
The Hard Case for Soft Skills
Workforce ® SHRM Society for Human Resource Management, July 21, 1999
http://www.workforce.com/articles/the-hard-case-for-soft-skills

About the Author

National Soft Skills Association™ (NSSA) is a national clearing house on past and present research and to identify the best practices within the soft skills field.