Soft skills is a simple term for a complex set of personal qualities that help make an individual a positive and contributing member of any organization. Soft skills include personal qualities such as positive attitude, communication, planning & organizing, critical thinking, teamwork and more.
The National Soft Skills Association was created for the dissemination of research and best practices in the assessment and teaching of soft skills.
The term soft skills has many definitions, however all definitions include an element of effectively interacting with other people. There are many different competencies included in soft skills, such as communication skills, interpersonal skills, professionalism, critical thinking, and more. But the competency that trumps them all is attitude; not just any attitude, but a positive attitude.
How Did This All Start?
For over 100 years the focus of our career training programs in this country has been on technical skills or hard skills, while ignoring the teaching of soft skills. The reason the focus is on hard skills training is based on the incorrect assumption that hard skills are knowledge-based and therefore can be assessed and taught, while soft skills are not knowledge-based and cannot be assessed and taught. Another reason is that soft skills are “touchy-feely” and have no place in a technical training program.
The real fact is that those touchy-feely soft skills are costing our nations businesses many billions of dollars in lost revenues every year! These false assumptions have led to the educational and training crisis we face today in our schools and workplaces.
It is interesting to note that these statistics were taken from the work by Charles Rigborg Mann, A Study of Engineering Education, in 1918. That’s right—1918!
The Power of a Positive Attitude
A positive attitude is an intrapersonal skill, within oneself, and needs to be developed before interpersonal awareness, awareness of others, can be developed. Attitude is the core upon which all other soft skills are developed. With that said, we would like you to meet Tasha, a person who truly exemplifies how a positive attitude can change your life.
To watch the full video and learn more about Tasha Schuh, please visit her Success Story.
National Soft Skills Association Articles
The National Soft Skills Association has written articles and blogs that explore or relate to the research and best practices in the assessment and teaching of soft skills. If you have seen or written an article on soft skills, please contact us and we can write an article about it.
What Goes Around Comes Around
It is interesting to note that these statistics were taken from the work by Charles Rigborg Mann, A Study of Engineering Education, in 1918. That’s right—1918! In 2025,107 years later, the World Economic Forum released their Future of Jobs [...]
10 Reasons Why Soft Skills Matter More Than Ever
In a world that’s constantly evolving with new technologies, tools, and platforms, one thing remains consistently essential: soft skills. While technical skills—often called “hard skills”—are undeniably important for getting the job done, soft skills are what help you work well [...]
Study: Boosting Soft Skills Is Better Than Raising Test Scores
A recent study was just released by Northwestern University’s Kirabo Jackson on the effect of soft skills vs test scores. This study demonstrates that schools that build social-emotional qualities are getting better short-term and long-term results for students than schools [...]